Moonwin Register: Create and Verify Your Account

Before you open a new player account, review the eligibility criteria that apply to Australian residents. This secure Moonwin registration process follows Curacao gaming licence terms and standard anti-money laundering checks. These conditions protect your account and prevent verification delays after sign up.

• Minimum Age of 18: You must be 18 years or older to create an account. Age checks happen during verification, and underage accounts get closed immediately;
• Australian Residency Details: Provide your current residential address at registration. This address must match your proof of address document during verification;
• One Account Per Person: Open a single account per household and per payment method. Duplicate accounts get suspended under standard fair play policy;
• Valid Contact Information: Use an active email address and mobile number you can access. We send your verification code and account confirmation to these contacts.

Mobile registration through the app follows the same steps as the website, with one extra step: download and install the app first.

1. Download the App: Tap the button below to download the Moonwin app for iOS or Android.
2. Open Registration: Launch the app and tap “Register” on the welcome screen.
3. Choose Your Method: Sign up with your email, mobile number, or Google account.
4. Verify Your Contact: Enter the code sent by SMS or email to confirm your account.
5. Deposit and Play: Add funds to claim your welcome bonus and start playing on mobile.

Moonwin verification confirms your identity before your first withdrawal. Completed KYC checks protect your account from unauthorised access and keep the platform compliant with anti-money laundering rules for Australian operators. Verified accounts also get faster access to VIP promotions and higher withdrawal limits.

• Passport: current Australian or foreign passport with a clear photo page;
• Driver’s Licence: valid Australian licence showing your full name and address;
• Medicare Card or National ID: accepted as a secondary form of identification;
• Proof of Address: utility bill or bank statement issued within the last three months.

Submit official documents in JPG or PDF format under 10 MB for the fastest review. Check that your ID has not expired and that all four corners appear in the photo. Match the name and address on your documents to the personal details in your account settings to avoid a second review round.

Your Moonwin welcome package activates automatically once you complete registration and account verification. New players can claim up to 225% in matched deposit bonus funds across the first three deposits, up to a combined total of 9,750 AUD, plus 180 free spins on select slot titles. The casino portion of the package credits bonus funds and free spins to your account, while the sports betting portion adds matched stake credit for markets such as AFL, NRL, and the English Premier League. Deposit within the qualifying window after registration to receive each tier automatically.

Combined, the three deposits total 225% up to 9,750 AUD and 180 free spins.

Occasional technical or input errors can interrupt the registration process on Moonwin, though most get resolved within minutes.

Forgotten passwords do not lock you out of your account. Recovery takes a few minutes through email or SMS, whichever contact method you registered with. Update your password regularly to maintain account security.

1. Click Forgot Password: Select “Forgot Password” on the login screen.
2. Choose Recovery Method: Pick email or SMS recovery, based on your registered contact.
3. Enter the Reset Code: Type the code sent to your email or phone number.
4. Set a New Password: Create a password with at least 8 characters, including a number and symbol.
5. Sign In Again: Log into Moonwin with your new password to access your account.

You can close your account at any time without penalty, through account settings or the Responsible Gambling section. Withdraw any remaining balance before closing, since access to funds ends once the account closes. Account closure also forfeits any active bonus balance. For complete self-exclusion across licensed platforms in Australia, contact Moonwin support or register with the national self-exclusion service BetStop.